Privacy Policy

Effective Date: October 5, 2025

This Privacy Policy (“Policy”) describes how OneSport, Inc. (“OneSport,” “we,” “our,” or “us”) collects, uses, discloses, and protects information in connection with your use of our website ([onesportinc.com]), our mobile application (“OneSport Lab App”), and any related platforms, services, or communications (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree, you must not use the Services.

1. Information We Collect

We may collect information directly from you, automatically through your use of the Services, or from third parties. This information may include:

1.1 Personal Identifiable Information (PII)

Name, mailing address, telephone number, and email address.
Account login credentials and authentication data.
Payment information, billing address, and related transactional details.

1.2 Automatically Collected Data

Device identifiers, IP address, browser type, operating system, and application version.
Usage information including pages viewed, features used, access times, and referring URLs.
Geolocation data when location services are enabled.

1.3 Athlete & Training Data

Session bookings, training performance statistics, preferences, and progress data.
Health, fitness, and performance-related data voluntarily provided by users.

2. Basis for Processing

Depending on your jurisdiction, we rely upon the following lawful bases for processing your data:

Contractual Necessity: To deliver and manage the Services you request.
Consent: When you affirmatively agree to certain data uses (e.g., marketing, location services).
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interests: To maintain, secure, and improve our Services, provided such interests do not override your rights.

3. How We Use Your Information

We use the information collected for the following purposes:

To provide, personalize, and improve the Services.
To process transactions and manage accounts.
To facilitate scheduling, training, and communication between athletes, trainers, and organizations.
To send administrative notices, confirmations, and updates.
To conduct analytics, performance monitoring, and product development.
To comply with applicable laws and regulatory obligations.

4. Disclosure of Information

We do not sell or rent your personal data. We may disclose information in the following limited circumstances:

To Service Providers: With third-party vendors performing services on our behalf (e.g., payment processors, IT providers, analytics platforms).
To Trainers and Teams: To the extent necessary to manage training sessions and team programs.
For Legal Compliance: Where disclosure is required by law, court order, subpoena, or regulatory authority.
For Business Transfers: In connection with mergers, acquisitions, divestitures, or sale of assets.
To Protect Rights: To enforce agreements, protect intellectual property, or prevent fraud or security threats.

5. Data Retention

We retain information for as long as is reasonably necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once no longer needed, data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

Access and Portability: The right to obtain a copy of your data in a structured, commonly used format.
Correction: The right to rectify inaccurate or incomplete data.
Erasure (“Right to be Forgotten”): The right to request deletion of your data, subject to legal limitations.
Restriction and Objection: The right to limit or object to certain data processing.
Withdrawal of Consent: Where processing is based on consent, the right to withdraw it at any time.

Requests may be submitted to [privacy@onesportinc.com]. We will respond consistent with applicable law.

7. Children’s Privacy

The Services are not intended for children under 13 years of age (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children without parental consent. If we learn we have collected data from a child without authorization, we will delete it promptly.

8. Data Security

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you access the Services from outside the United States, be advised that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. We will implement appropriate safeguards to protect such transfers consistent with applicable law.

10. Third-Party Services and Links

The Services may contain links to third-party websites, applications, or integrations. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies independently.

11. Policy Updates

We may amend this Policy at any time. Changes will be effective immediately upon posting the revised Policy with an updated “Effective Date.” Your continued use of the Services after such posting constitutes acceptance of the revised Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

OneSport, Inc.
Attn: Privacy Officer
211 School Street
Greer, South Carolina 29651
Email: nshort@onesportinc.com
Phone: (323) 872-8847